Our promise

Style Satisfaction Guarantee

  1. Free exchange, every box

    Didn’t work? Your stylist sends fresh picks based on your feedback — no questions asked.

  2. Need more swaps?

    Additional exchanges are available.

    Standard exchange fees may apply.

  3. Still not right? Store credit.

    We’ll issue credit toward your Unboxed store or a future order. Refunds are not available. Exchanges and store credit only.

Refunds are not available. Exchanges and store credit only.

Got it — let’s get started