Out of the Box Shipping & Returns

OUT OF THE BOX

THESE CONDITIONS RELATE TO A LA CARTE PURCHASES MADE DIRECTLY FROM WWW.STATELYMEN.COM/STORE AND DO NOT RELATE TO SUBSCRIPTION PURCHASES.

SHIPPING

GET IT DELIVERED

Standard Shipping in the contiguous United States for orders $75 or over (before discounts, taxes or shipping): Free

Standard Shipping in the contiguous United States for orders under $75 (before discounts, taxes or shipping): $10

Shipping to Alaska or Hawaii is $35. Please note we do not ship to Puerto Rico, APO, FPO or to anywhere outside of the United States.

RETURNS, REFUNDS, STORE CREDIT AND EXCHANGES FOR "OUT OF THE BOX" PURCHASES


WHAT IS YOUR RETURN POLICY?
NOT SATISFIED WITH YOUR PURCHASE? NO PROBLEM.


We offer returns and refunds or store credit, for any reason, on all items unless otherwise specified at the time of purchase. To confirm whether your item is returnable, check your invoice, email confirmation or Orders page. With returns all item(s) must be in its original packaging, brand new, unwashed, and unworn condition, and have all of its original tags still attached. The item(s) must be shipped back to us within 30 days of delivery to be eligible for a refund or store credit. Returns on items received after these time periods are accepted at our discretion. Late returns that are accepted will be subject to a partial refund of 50% of their original sale prices.

Please note, if you elect to return an item for a refund, a returns shipping & restocking charge in the amount of $15 will be deducted from your refund per prepaid shipping label used. If you elect to return an item for store credit there will be no returns shipping & restocking charge. All items purchased with store credit are only eligible to be returned for store credit. Returns for refund or store credit from purchases made in Alaska or Hawaii will incur a returns shipping & restocking charge in the amount of $35.

HOW DO I RETURN AN ITEM?

Follow the link below to complete the return process. Select the items you’re sending back, print the prepaid shipping label that’s generated for you, and attach it to the package you are returning the items in.

Complete your return here

HOW DO I EXCHANGE AN ITEM?

If your clothing item is in new, unworn condition with all of its original tags still attached , you may exchange your clothing item for a different size or color.

Follow the link below to complete your exchange process. Please provide accurate sizing or details for your desired exchange item. Select the items you’re sending back, print the prepaid shipping label that’s generated for you, and attach it to the package you are exchanging the items in.

Complete your exchange here

Note: There is a limit of one size/color per exchanged item in the same brand and style. If you have any questions about selecting your correct size please contact customer service concierge@statelymen.com.

REFUND PROCESSING

Refunds are processed within 7-14 business days once the item(s) are received and can be expected  5-10 business days after processing, depending on the credit card bank that you used to process the initial charge. In some cases it may take up to one billing cycle to show up on your statement.

RETURN EXCEPTIONS

Some items cannot be returned if they are used, damaged, worn or do not contain their original tags. Merchandise that has been worn, used, or altered will not be accepted for return or exchange under any circumstances.

Last Call or Final Sale Items: All sales of items marked as Last Call or Final Sale are final. Last Call or Final Sale items cannot be returned for exchanges, credit, or refunds.

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