Out of the Box Shipping, Returns, & Promotions
THESE CONDITIONS RELATE TO A LA CARTE PURCHASES MADE DIRECTLY FROM WWW.STATELYMEN.COM/STORE AND DO NOT RELATE TO SUBSCRIPTION PURCHASES.
SHIPPING
GET IT DELIVERED
Standard Shipping in the contiguous United States for orders $75 or over (after discounts, taxes or shipping): Free
Standard Shipping in the contiguous United States for orders under $75 (after discounts, taxes or shipping): $10
Shipping to Alaska or Hawaii is $35. Please note we do not ship to Puerto Rico, APO, FPO or to anywhere outside of the United States.
RETURNS, REFUNDS, STORE CREDIT AND EXCHANGES FOR "OUT OF THE BOX" PURCHASES
WHAT IS YOUR OUT OF THE BOX RETURN POLICY?
NOT SATISFIED WITH YOUR PURCHASE? NO PROBLEM.
We offer returns and refunds or store credit, for any reason, on all Out of the Box items unless otherwise specified at the time of purchase. To confirm whether your Out of the Box item is returnable, check your invoice, email confirmation or Orders page. With Out of the Box returns all item(s) must be in its original packaging, brand new, unwashed, and unworn condition, and have all of its original tags still attached. The Out of the Box item(s) must be shipped back to us within 30 days of delivery to be eligible for a refund or store credit. Returns on Out of the Box items received after these time periods are accepted at our discretion. Late Out of the Box returns that are accepted will be subject to a partial refund of 50% of their original sale prices.
Please note, if you elect to return an Out of the Box item for a refund, a returns shipping & restocking charge in the amount of $15 will be deducted from your refund per prepaid shipping label used. If you elect to return an item for store credit there will be no returns shipping & restocking charge. All Out of the Box items purchased with store credit are only eligible to be returned for store credit. Returns for refund or store credit from purchases made in Alaska or Hawaii will incur a returns shipping & restocking charge in the amount of $35.
HOW DO I RETURN AN OUT OF THE BOX ITEM?
Follow the link below to complete the return process. Select the Out of the Box items you’re sending back, print the prepaid shipping label that’s generated for you, and attach it to the package you are returning the items in.
Complete your return here
HOW DO I EXCHANGE AN OUT OF THE BOX ITEM?
If your Out of the Box clothing item is in new, unworn condition with all of its original tags still attached , you may exchange your clothing item for a different size or color.
Follow the link below to complete your exchange process. Please provide accurate sizing or details for your desired exchange item. Select the Out of the Box items you’re sending back, print the prepaid shipping label that’s generated for you, and attach it to the package you are exchanging the items in.
Complete your exchange here
Note: There is a limit of one size/color per exchanged item in the same brand and style for Out of the Box. If you have any questions about selecting your correct size please contact customer service concierge@statelymen.com.
REFUND PROCESSING
Out of the Box refunds are processed within 7-14 business days once the item(s) are received and can be expected 5-10 business days after processing, depending on the credit card bank that you used to process the initial charge. In some cases it may take up to one billing cycle to show up on your statement.
RETURN EXCEPTIONS
Some Out of the Box items cannot be returned if they are used, damaged, worn or do not contain their original tags. Merchandise that has been worn, used, or altered will not be accepted for return or exchange under any circumstances.
Out of the Box Last Call or Final Sale Items: All sales of items marked as Last Call or Final Sale are final. Last Call or Final Sale items cannot be returned for exchanges, credit, or refunds.